Welcome to the 9wickets Help Center
Need assistance? You've come to the right place. Whether you're looking for information about your account, deposits and withdrawals, game rules, or technical support, our Help Center is here to guide you every step of the way. Browse our topics or reach out to our support team for personalized help.
Hi. How can we help you?
- Why aren’t my bets contributing to earning VIP Points?
- Customer support is unreachable. What should I do?
- How do I find my device IP address?
- How do I find the device information of my mobile phone?
- What information should I provide when contacting customer services regarding the 9wickets APP?
- What information should I provide when contacting the customer support team regarding a Website/Mobile Site issue?
- What can I do if the web page is being redirected to another website or being DNS hijacked?
- What should I do in case of an error or dispute?
- What happens if I disconnect from a game?
- What should I do if the website fails to load?