Welcome to the 9wickets Help Center
Need assistance? You've come to the right place. Whether you're looking for information about your account, deposits and withdrawals, game rules, or technical support, our Help Center is here to guide you every step of the way. Browse our topics or reach out to our support team for personalized help.
Hi. How can we help you?
- Can I place bets using my phone?
- How to Download and Set Up 1.1.1.1 WARP?
- Can I make a withdrawal before the bonus wagering requirement is completed?
- What is the wagering requirement (with a promotion)?
- I’ve made my first deposit and got a smaller amount of bonus than expected, where is the rest of the bonus?
- Can I wager or use a bonus on another game type that is not stated in the relevant promotion’s terms & conditions?
- Why don’t I see the bonus in my account?
- What are the promotions or bonuses available on 9wickets now, and how do I apply?
- How to enjoy the welcome offer provided by 9wickets?
- Why can’t my bets count towards turnover calculation, and why can’t my bonus be used on certain games?