Welcome to the 9wickets Help Center
Need assistance? You've come to the right place. Whether you're looking for information about your account, deposits and withdrawals, game rules, or technical support, our Help Center is here to guide you every step of the way. Browse our topics or reach out to our support team for personalized help.
Hi. How can we help you?
- Biometric Login (Fingerprint & Face ID)
- How to download 9wickets APP? (Android)
- Can I use the 9wickets APP/Mobile Site with my existing username and password?
- Do you have any other tips on how to ensure security of my personal data and account information?
- Can I place bets using my phone?
- Does my registered name with 9wickets have to be the same as the name on my identification document and account(s) used in depositing/withdrawing?
- How to change my email address/ phone number?
- What should I do if I forgot my email address/ phone number?
- How to verify my account?
- Why can’t I login to my account?